Small Business Support
Do you have questions about starting a business in York Region? Maybe you’ve established your company already but you need help resolving a business-related problem or you are seeking ways to expand your business smartly. Whatever you need, the York Small Business Enterprise Centre (YSBEC) team is here to help.
If you have a question for or a comment you’d like to share with the YSBEC team, please fill in the form below, or call or email us. We look forward to assisting you.
We serve small businesses in the northern six York Region municipalities: Aurora, East Gwillimbury, Georgina, King, Newmarket and Whitchurch-Stouffville.
If you are located in the Cities of Markham, Richmond Hill, or Vaughan please reach out to their respective Small Business Enterprise Centres.

General Inquiries
York Small Business Enterprise Centre
17150 Yonge St
Newmarket, ON
L3Y 6Z1
Phone: 1-877-464-9675 ext. 71572
Email: ysbec@york.ca
Meet the YSBEC Team

Charles Banfield
Manager, Strategic Economic Initiatives
For more than 20 years working in the public, private and not-for-profit sectors across a range of industries, Charles Banfield has dedicated himself to supporting businesses of all sizes. He holds a MBA in Marketing Management and International Business Studies from Dalhousie University, a B.A. in Psychology and Philosophy from Memorial University of Newfoundland, and certificates in Economic Development and in Innovation and Commercialization.
1-877-464-9675 ext. 71590
charles.banfield@york.ca
Charles Banfield

Vivian Ho-Tam
Small Business Consultant
Vivian Ho-Tam brings over seven years of experience in providing entrepreneurship coaching to small and medium-sized business in rural and urban settings. Prior to joining the YSBEC team, Vivian was the Youth Entrepreneurship Program Coordinator at the City of Mississauga Business Enterprise Centre (MBEC), and she previously worked as a Small Business Consultant for the Muskoka Small Business Centre.
1-877-464-9675 ext. 74967
vivian.ho-tam@york.ca
Vivian Ho-Tam

Daniela Mazzaferro
Senior Small Business Consultant
Daniela Mazzaferro brings over 15 years of experience working with small and medium start-ups and established businesses, non-profits, government agencies, community groups and youth. Previous to joining the YSBEC team she spent nine years as the Small Business Consultant with the Town of Richmond Hill where she delivered business support services to further her clients’ goals.
1-877-464-9675 ext. 71584
daniela.mazzaferro@york.ca
Daniela Mazzaferro

Leilani Santos
Small Business Assistant
Leilani Santos brings more than 20 years of experience working with independent financial services agencies and business owners. Prior to joining YSBEC team, she has dedicated her time as a marketing professional in various sales and administration roles supporting new entrepreneurs and business owners. She possesses a strong passion for helping new and existing businesses by delivering valuable resources, support and information to the YSBEC team and it’s clients.
1-877-464-9675 ext. 71572
leilani.santos@york.ca
Leilani Santos
