COVID-19 Update: The YSBEC team is still working and here to help, but we are conducting our business virtually. We are committed to continue supporting your business and offer consultations by phone in addition to compiling helpful resources such as webinars.
Small Business Support
Do you have questions about starting a business in York Region? Maybe you’ve established your company already but you need help resolving a business-related problem or you are seeking ways to expand your business smartly. Whatever you need, the York Small Business Enterprise Centre (YSBEC) team is here to help.
If you have a question for or a comment you’d like to share with the YSBEC team, please fill in the form below, or call or email us. We look forward to assisting you.
We serve small businesses in the northern six York Region municipalities: Aurora, East Gwillimbury, Georgina, King, Newmarket and Whitchurch-Stouffville.
If you are located in the Cities of Markham, Richmond Hill, or Vaughan please reach out to their respective Small Business Enterprise Centres.
General Inquiries
York Small Business Enterprise Centre
17150 Yonge St
Newmarket, ON
L3Y 6Z1
Phone: 1-877-464-9675 ext. 71572
Email: ysbec@york.ca
Meet the YSBEC Team
Charles Banfield
Manager, Strategic Economic Initiatives
For more than 20 years working in the public, private and not-for-profit sectors across a range of industries, Charles Banfield has dedicated himself to supporting businesses of all sizes. He holds a MBA in Marketing Management and International Business Studies from Dalhousie University, a B.A. in Psychology and Philosophy from Memorial University of Newfoundland, and certificates in Economic Development and in Innovation and Commercialization.
1-877-464-9675 ext. 71590
charles.banfield@york.ca
Charles Banfield
Vivian Ho-Tam
Small Business Consultant
Vivian Ho-Tam brings over seven years of experience in providing entrepreneurship coaching to small and medium-sized business in rural and urban settings. Prior to joining the YSBEC team, Vivian was the Youth Entrepreneurship Program Coordinator at the City of Mississauga Business Enterprise Centre (MBEC), and she previously worked as a Small Business Consultant for the Muskoka Small Business Centre.
1-877-464-9675 ext. 74967
vivian.ho-tam@york.ca
Vivian Ho-Tam
Daniela Mazzaferro
Small Business Consultant
Daniela Mazzaferro brings over 15 years of experience working with small and medium start-ups and established businesses, non-profits, government agencies, community groups and youth. Previous to joining the YSBEC team she spent nine years as the Small Business Consultant with the Town of Richmond Hill where she delivered business support services to further her clients’ goals.
1-877-464-9675 ext. 71584
daniela.mazzaferro@york.ca
Daniela Mazzaferro
Pauline Nagelmakers
Small Business Assistant
Pauline Nagelmakers brings more than 10 years of experience serving as both a small business assistant and marketing professional to the YSBEC team, and more than 25 years in various marketing and administration roles. She possesses a strong aptitude for accurately assessing a startup business’s needs and is responsible for delivering valuable resources and information to YSBEC’s clients.
1-877-464-9675 ext. 71572
pauline.nagelmakers@york.ca
Pauline Nagelmakers
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