PHOENIX & MARKHAM, July 05, 2018 (GLOBE NEWSWIRE) — Ávoris, a Barceló Group company, along with its provider Telefónica and the technology of Enghouse Interactive, have been recognized for Best Cloud Computing IT Project during the ninth Platinum Contact Center Awards Gala held on the 28th of June in Madrid. This event recognises the most outstanding companies and solutions in the Spanish customer service industry.
This award acknowledges achievements ranging from the technological innovation of Enghouse Interactive’s Contact Center Service Provider (CCSP) cloud solution offered by Telefónica, with best practices implemented by Ávoris to provide top-level customer service together with the flexibility to adapt to the company’s requirements for its growth and internationalization strategy. CCSP is a multi-tenant cloud contact center platform designed for providing contact center in an ‘as-a-service’ model.
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