VAUGHAN, ON–(Marketwired – June 08, 2017) – Upstream Works Software, Ltd., a provider of Omnichannel Contact Centre solutions, today announced the appointment of seasoned, industry professional Jeff Palmer as Partner Sales Director for EMEA. The team expansion will support the growth and momentum that the EMEA office continues to experience since its launch in December 2016.
A client-focused Customer Experience (CX) leader, Palmer has nearly twenty years of experience driving customer success through technology. Drawing on his experience developing and strengthening successful partnerships, Palmer will focus on jointly delivering exceptional customer engagement solutions throughout EMEA. The new role is part of a strategic initiative to better serve growing demand in the region for best-in-class communication solutions.
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