VAUGHAN, ON–(Marketwired – March 02, 2017) – Upstream Works Software, Ltd., a provider of Omnichannel Contact Centre solutions, announced today that TMC, a global, integrated media company, has named Upstream Works for Finesse as a 2017 CUSTOMER Product of the Year Award winner.
“We’re pleased to be recognised for our customer experience innovation. Our solution connects everything — all channels, every interaction, and any application, across the enterprise and with a 360 degree view of the customer, improving agent success rates and deepening customer engagement,” said Rob McDougall, President and CEO, Upstream Works.
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