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Vaughan Headquartered Upstream Works Receives 2018 Contact Center Technology Award from CUSTOMER Magazine

Contact Center AwardsVaughan, ON, Oct. 11, 2018 (GLOBE NEWSWIRE) — Upstream Works announced today that TMC, a global, integrated media company, has named Upstream Works for Finesse as a 2018 Contact Center Technology Award winner, presented by CUSTOMER magazine.

“We’re very pleased that Upstream Works has been recognized for our solution innovation and for our impact on the customer experience,” said Rob McDougall, President and CEO of Upstream Works. “Our focus is enabling organizations to deliver customer experiences that result in greater loyalty and increased customer lifetime value.  Upstream Works for Finesse is dynamic, intuitive, and flexible, meeting demand in the industry for solutions that provide measurable business results.”

Full Article: globenewswire.com

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