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Vaughan Headquartered Upstream Works Announces New Software Improving Customer Engagements and Digital CX Journeys

Upstream WorksVaughan, Ontario, September 20, 2018 – Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announces Version 3.7 of its signature software, Upstream Works for Finesse (UWF).

Upstream WorksVaughan, Ontario, September 20, 2018 – Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announces Version 3.7 of its signature software, Upstream Works for Finesse (UWF). This release focuses on improving the digital customer experience, with features and capabilities that enable organizations to provide consistent, efficient, and personalized service for the entire customer journey.

Full Article: upstreamworks.com