VAUGHAN, ON–(Marketwired – November 28, 2016) – Upstream Works Software, Ltd., a provider of Omnichannel Contact Center solutions, announced today that ContactCenterWorld.com, the Global Association for Contact Center Best Practices and Networking, has named Upstream Works as a 2016 Company Award winner in Canada.
The award highlights Upstream Works’ commitment to innovation in the Contact Center industry. Its flagship software, Upstream Works for Finesse (UWF), is transforming the digital customer experience across every industry.
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