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Markham Headquartered Dealer-FX Releases Customer Connect 3.0, Enabling Dealer BDCs to Utilize Text, Email and Phone to Drive Effective Outbound Campaigns and Customer Communications

Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, announced the release of Customer Connect 3.0, an enhanced, innovative and powerful BDC communication tool for dealers.

people on ipad in carDealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, announced the release of Customer Connect 3.0, an enhanced, innovative and powerful BDC communication tool for dealers. As dealers increasingly utilize business development centres (BDCs) to interface with customers, Customer Connect gives agents valuable new capabilities to improve the customer experience and drive cost efficiencies. It controls all inbound and outbound communications via text, phone, and email, aligning message delivery with customer preferences to provide a frictionless experience.

Full Article: www.prweb.com